BI Maturity Model Level 3 – Dashboard Management

Overview of Dashboard Management

Dashboard management systems are intended to facilitate and support the information and decision-making needs of management by providing easy access to key business information in a highly graphical and intuitive format. Fundamentally, a dashboard is a graphical business tool that displays a set of KPIs (key performance indicators), metrics, and any other relevant information to a business user, manager, or key decision-maker in a single consolidated view and allows for organizational performance to be easily measured and monitored.  Dashboard data is often displayed as aggregate information and contains data that consolidated from multiple data sources scattered throughout an organization. Dashboards are commonly interactive and provide users the ability to drill into particular aspects of the display and/or rapidly switch between views of the data.

To make this possible, dashboards are typically composed of advanced data visualization tools including charts, grids, gauges, and maps that allow for various ways of presenting information and interacting with the data. Moreover, dashboard management environments are characterized by providing users with graphical methods to view and interact with key data elements and get a snapshot of organizational performance.

Characteristics of Dashboard Management

•  Presents a number of organizational metrics in a single consolidated view

•  Presents data in graphical and intuitive format

•  Utilizes graphics, charts, grids, gauges, and maps

•  Monitors organizational metrics and key performance indicators (KPI)

•  Enables real-time visibility into data

•  Primarily utilized by senior management and key decision-makers

•  Rapidly displays a snapshot of organizational performance