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Business Intelligence Vendors and Products (2010)

As of the end of 2010, the business intelligence (BI) software marketplace is in a state in which there are clear leaders or as Gartner, Inc puts it, “megavendors” that own roughly two-thirds of the $6 billion market.  In addition the rest of the BI vendors are more commonly referred to as “niche” or “pure-play” vendors.  These “niche” vendors each produce and sell viable business intelligence software products, but they do not encompass the breadth of complimentary technologies that the “megavendor” produces.  Regardless of the size of the vendor, both the “megavendors” and “pure-play” vendors do provide very capable and feature-rich software solutions.

Even though many of vendors listed below produce a number of related products, this list is only focused on business intelligence software products.

BI Software Vendors and Products (2010)

BI Software Vendors and Products (2010)

The following companies are currently known as megavendors
• IBM
• Microsoft
• Oracle
• SAP
And the following companies are now known as niche or pure-play vendors
• MicroStrategy
• Information Builders
• Actuate
• LogiXML
• QlikTech
• Pentaho
• Jaspersoft
• Panorama Software
• Tibco Software (Spotfire)
• Tableau Software
• Targit
• arcplan
• Board International
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Gartner Evaluates the “Big Four” BI Megavendors

Gartner Logo

Although they’re not pure-play business intelligence vendors, IBM, Microsoft, Oracle Corp., and SAP Business Objects own two-thirds of the $6 billion business intelligence (BI) market because they have optimized their BI platforms to work well with their respective enterprise and information management applications, according to Gartner Inc. This integrated approach, as well as the fact that many enterprises already have these vendors’ ERP and information management applications in place, is swaying customers to standardize on one of their BI platforms. (source: searchcio.com)

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Sample Charter for a BI Center of Excellence (BI COE)

Sample BI Center of Excellence (BI COE)

Sample BI Center of Excellence (BI COE)

In order to ensure a predictable and repeatable usage of Business Intelligence (BI) services across organization X, and to maximize the value of licensing cost, organization X’s information technology department has adopted the formation of a Business Intelligence Center of Excellence (BI COE). This BI COE performs at an enterprise level and serves as a cross-functional team with a permanent, formal organization structure. The team includes defined tasks, roles, responsibilities and processes for supporting and promoting the effective use of business intelligence across the organization.

SAP BusinessObjects Logo

In addition, organization X has chosen to standardize on an organization-wide reporting and decision support platform from SAP Business Objects to provide analysts and decision-makers across the enterprise with easy and flexible access to critical data. While Business Objects is being made available to the users through-out the enterprise, there is a need to establish and uphold best practices, guidelines, policies, standards and training to ensure the usability, sustainability and maintainability of the environment.

Fundamentally, the BI COE at organization X has three major responsibilities:

1. Application/security administration of Business Objects environment
2. Management and support of Business Objects application infrastructure
• Web Intelligence
• InfoView
• Crystal Reports
• Xcelsius Dashboards
3. Oversight, development, and implementation of enterprise business intelligence projects.
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2010 SAP Business Objects User Conference

ASUG SAP BusinessObjects User Conference

On October 7, 2010, Adam Getz presented a “Managing a Business Intelligence Center of Excellence (BI COE) with Business Objects – A Case Study at Amtrak” to an audience of 100 professionals at the National SAP Business Objects User Conference in Orlando, FL.   Open Presentation “Managing a Business Intelligence Center of Excellence (BI COE) with Business Objects – A Case Study at Amtrak”

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