Definition of Business Intelligence Center of Excellence (BI COE)

Business Intelligence Centers of Excellence (BI COE) enable the design, development, and implementation of strategic, enterprise, department, and tactical Business Intelligence solutions from one centrally managed team within a corporation or organization. In practice, the BI COE allows for a single or set of business intelligence products to become an enterprise standard, and the BI COE group becomes the primary team for conducting implementations, management, and support of BI solutions across an organization.

The foundation a well-formed BI COE include four primary components:

•  Enterprise Coordination

•  Common Solution Design

•  Infrastructure

•  Asset Management

While a number of secondary components can be incorporated into the primary components:

•  Advice and Consulting

•  Standards

•  Support

•  Knowledge Sharing

•  Quality Assurance

•  Security

•  Governance

•  License Management

•  Training

•  Repeatable Services